GLOBAL CAPABILITY CENTRE IN INDIA A Global Capability Centre (GCC) in India refers to an offshore unit set up by a multinational company to deliver a broad range of business functions — from IT, finance, and analytics to R&D, engineering, and customer support. Unlike traditional outsourcing models, GCCs are wholly owned and operated by the parent organization, ensuring strategic alignment, data security, and process control. India’s emergence as a GCC hub is driven by its vast pool of skilled professionals, cost-efficient operating environment, and robust digital infrastructure. India’s GCC landscape has evolved significantly over the years. What began as back-office support centres has transformed into high-value hubs responsible for digital transformation, product innovation, and advanced technology solutions. This evolution is supported by India’s strong ecosystem of tech talent, widespread adoption of digital technologies, and government initiatives promoting innovation a...